The 2020 e2i Estates Management feedback opportunity, where ateb customers worked throughout February with staff, generated the following new ateb targets: The department is under resourced at present and has just made a proposal to increase staffing levels. Subject to this being approved we will: Allocate another staff member to address any refuse and fly […]

We are all working hard to keep in touch with our customers and have produced an informative guide on what services we’re currently providing for you in our sheltered schemes. We want to ensure you that we have you at the heart of our services and will continue to assist you through these difficult times whilst […]

Following the Prime Minister’s update at the weekend, we have been receiving a number of calls from people who are expecting our services to return to normal.  We would like to remind everyone that the guidance in Wales is different to that of England and we are still being advised to Stay At Home.  As […]

This explains the conduct you can expect when we send someone to carry out work at your home. Appointments We are currently only responding to emergency jobs, essential works, and safety checks and we will send someone as soon as we can. Coronavirus All our staff and contractors have been provided with guidance on how […]