Monthly Archives: May 2021

Do you Trust Us? Will you let us in to make you safe?

Individual Experience – Over the next two months, we are keen to hear from you about what you feel your individual experience with ateb has been like. This is your chance to tell us how you feel. To take part, please click here There is also the opportunity for you to enter our £100 gift vouchers […]

New affordable to rent homes in St Davids coming soon

We are excited to announce that our brand new homes on the development at Glasfryn Road in St Davids, are coming to the ChoiceHomes@Pembrokeshire website soon! If you aren’t on the Housing Register already you still have a little time to apply. The quickest way to do this is to 1. download, 2. complete the form […]

Non-urgent repairs to restart in June

We are delighted to announce that from June we will be able to carry out non-urgent repairs. There may be some delay in completing these as we will still be prioritising emergencies and safety checks while also clearing the back log of previous non-urgent requests. As Coronavirus restrictions relax and we continue to expand the […]

ateb’s My Account temporary closure

Over the last year we have been busy improving our services and systems to provide a better service to you. This includes the development of a brand new housing management computer system that will improve the levels of customer service we offer you along with a new online home for you to check your rent […]

Engage 2 Improve – E2i Customer Forum

The next Customer Forum will be on Thursday the 27th of May 2021, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00. This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect […]

ateb deliver WeCare bags

This month we delivered over 50 ateb WeCare bags to customers who had been nominated by friends, family or neighbours. The bags aim to help combat loneliness by providing activities to stimulate your mind, pass time productively and have a little bit of fun. In the bags were a variety of goodies, from puzzle books, adult colouring book, playing […]

Mutual exchanges restart

We are pleased to announce that we are now able to carry out Mutual Exchanges again following several months of disruption due to Covid-19. For already approved cases, moves will be organised in a phased and planned way to ensure the process is managed properly and safely. We have a backlog of cases to work […]