Monthly Archives: October 2021

Thanks for making us smile

We encourage feedback from our customers as it helps us deliver our aim to deliver the right service outcomes, efficiently with great customer experience. We review all feedback received and this month it was time for the 6 monthly review of the compliments we have received. Our Executive Director for Customer – Mark Lewis took […]

Investing in our teams

Moving on in your career doesn’t always mean goodbye and several of our team have recently been successful in gaining career development opportunities within ateb. We feel it is important to support the development of our teams by offering a range of opportunities such as the Women’s Development Programme run by Chwarae Teg together with […]

55 years-old or Over: Christmas Hamper Prize Draw 2021

We have 5 lovely, Christmas hampers to give away!  If you are 55 years-old or over on 06/12/21 then this is your chance to enter our free prize draw. What to do Please send in your name, first line of your address & phone number or email by text, email, Messenger, over the phone or […]

Survey Results #19 Individual Experience

With upwards of 206 survey responses, e2i can now share the contribution you made towards our questionnaire, Individual Experience, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated 07/10/21