Monthly Archives: November 2021

Survey Planning Group

The next on-line Survey Planning Group session will be on Tuesday the 14th of December 2021, 10:00 – 11:00. In this session we will look at the progress made with Improvement Actions set 6 months ago, following the survey, Individual Experience. ateb can help you to connect with us through Teams, if you’d like help, even if […]

There’s only a little time left …..

The Star Survey 2021 Every other year, we gather your opinions on important aspects of your home, so that we, like all social-housing providers, can compare ourselves against others across Wales, and all of us can see how we’re doing.  Because we want to show clearly how we rank in comparison with other housing associations […]

Engage 2 Improve – E2i Customer Forum

The next Customer Forum will be on Thursday the 25th of November 2021, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect […]

Survey Results #00 Future Customer Contact

With upwards of 209 responses, e2i can now share the contribution you made towards our questionnaire, Future Customer Contact, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated: 11/11/21

Postponed …

Following the latest Welsh Government announcements and the high rates of community transmission currently being reported in Pembrokeshire, we have taken the difficult decision to postpone the Big Customer Event. We had intended to hold the three events during November, but will postpone until the Spring of 2022, when we all hope the situation will […]