The next Customer Forum will be on Thursday the 24th of November 2022, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

It’s come to light that those who bid for properties at Isambard Gardens, Neyland may have been sent an incomplete letter or may not have received the enclosed Urban Connection Evidence Form. The deadline for submitting evidence and returning the form is next Friday 30th September at 4pm. To download a copy of the letter […]

The deadline to apply for the £150 cost of living payment is just two weeks away and we would encourage everyone to check if they are eligible and apply. Customers must be in a property banded A to D or in receipt of a means tested council tax reduction as at 15th February 2022. Further […]

ateb Group services will be closed on Monday 19th September, following the Government announcement that the day of the Queens funeral will be a national bank holiday. We will be providing an emergency repairs only service to ateb customers on this day. Please remember that our out of hours emergency repairs service will only deal […]

The Welsh Government is looking to consult with a wide range of residents (both tenants and leaseholders) to support policy development on proposals for Safer Buildings in Wales Safer Buildings in Wales: A consultation (gov.wales) The proposals seek to empower residents by strengthening their voice on building safety matters, provide opportunity to engage with their landlord and ensure […]

IT’S RESULTS TIME! Due to what came out of the Star Survey of winter 2021/22, the Survey Planning Group, made up of varying staff & customers, saw the need to delve deeper into the way we communicate with our customers. So in April & May of this year, we asked customers some deeper, searching questions […]