We understand the pressures that so many of our customers are facing when it comes to the cost-of-living and the impact that can have on their wellbeing. In October 2022 in response to the cost-of-living crisis, we co-produced with customers several actions ateb would take to support our customers, that have been delivered over the […]

Our Teams and Contact Centre will be unavailable from 4.30pm on Friday 22nd December 2023 to 9.30am Tuesday 2nd January 2024. During this time our phonelines will be switched to an out of hours service provider who will deal with emergencies only. Please check out what an emergency is here. We apologise for any inconvenience […]

UPDATE: This survey is now closed YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING WITH ATEB We received information from 770 of our customers. A full report showing the results of this survey will be available on our website soon, on the News & Events page  We will be contacting our prize draw winner this […]