Our Customer Service Commitment

ateb will always aim to deliver the right service outcomes as effectively as we can for the people and communities of West Wales.

Our ateb  What You Can Expect From Us Document sets out our customer service commitment & what our customers should expect. We are a learning organisation so, we always need feedback on whether we are meeting your expectations, failing to meet them or exceeding them. We will capture feedback information from a range of sources including our feedback service How are we doing?

Please help us to improve what we do.

 

Get involved with ateb

Pay Your Rent

Report a Repair

Request an Appointment

Talking to us is easy.

For any enquiries or issues, email us at [email protected]

Speak to us by Booking
a Video Chat →

Call and speak to one
of our lovely team
on 0800 854 568 →