ateb team members have been meeting monthly to oversee and co-ordinate how we support our customers during these challenging times and deliver on the ideas co-produced with our customers at a cost of living and fuel poverty forum last October.

There has been some amazing work going on to support our customers, including;

• 38 households given financial assistance from ateb, through the Financial Assistance Fund.
• An average of £197.50 given to each household.
• Over the last year our Home Energy Officer has provided energy advice and support to 333 ateb households.
• 2 events held in Feb 2023 providing advice and support on dealing with the rising cost of living.
• We have joined the National Databank and can now provide free mobile data to those in need.
• Plus lots more…

This is just a snap shot of the great work taking place to support our customers every day.

To download our latest Cost of living and Fuel Poverty Update with more information click here.

Published: 20/04/2023