Equality, Diversity and Inclusion (ED&I) is part of our DNA #AccessAllAreas. We know that to achieve our strategic aims of, improving our customer services, serving more people and increasing our business effectiveness we must be inclusive in everything we do.

Can you help?

We’re inviting all our customers to join our ED&I Action Group, which meets quarterly to discuss and develop strategies for enhancing our ED&I efforts. Your voice is invaluable in shaping our services and creating a community where everyone feels welcome and valued.

If you’re passionate about making a difference and want to contribute to our ongoing ED&I initiatives, we’d love to hear from you. To find our more or submit your suggestions please email [email protected]

Together, let’s continue to build a more inclusive, supportive, and vibrant community for all.

A little more information…

We have a ED&I Delivery Plan which sets out how we plan to improve our approach to equality, diversity and inclusion and sets out the actions we will take to deliver improvements.

Click image to view the plan.

Mark Lewis – Executive Director for Customer adds “We have listened to our customers, people, and partners voices in developing this plan and we are accountable to them in our delivery.  We are now looking forward to engaging with key stakeholders locally and nationally to support the delivery of the commitments we have made to deliver our plan”.

Nisha, one of our members shares what ED&I and our Action Group means to us below…

To join our Equality, Diversity and Inclusion Action Group please email [email protected] or give us a call on 0800 854 568.