Our Customer Service Teams

All our teams are focused on delivering great customer service but the following teams provide the majority of our customer facing services.

Meet the teams…

Customer Services Team - General Enquiries

Most of our general enquiries are received through our phone lines, emails and social media and answered by our Customer Services team. They can deal with most of your day to day service needs and are always the best place to start.

Customer Services Team - Repairs

Many of our customer enquiries are about repairs and we have a dedicated team to help you.

HOUSING SOLUTIONS TEAM

Where more support is needed, our Housing Solutions Team can help you with all housing related matters such as rent, lettings, anti-social behaviour etc.

COMMUNITY DEVELOPMENT TEAM

Our Community Development Team help customers improve the communities they live in, provide some specialist support services and engage with customers asking ‘what matters to you?’ along with organising events and activities.

 

INDEPENDENT LIVING TEAM

Our Independent Living team offer specific older person support in our Independent Living schemes and in the community.

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