We understand the pressures that so many of our customers are facing when it comes to the cost-of-living and the impact that can have on their wellbeing.

In October 2022 in response to the cost-of-living crisis, we co-produced with customers several actions ateb would take to support our customers, that have been delivered over the last 12 months with the support of partners.

Sadly 12 months on these challenges and the increased risk of our customers being in fuel poverty and struggling with day to day living costs, have not gone away, and we came together again with customers this Autumn to review and refresh how we might support our customers over the next 12 months with our partners.

You can view what we have done so far and our plans for the next twelve months in our Wellbeing Commitments download.

If you’re a customer of ateb, please call us on 0800 854 568 if you want to learn more about the support that might be available to you.

You can also view our cost of living support pages here.

Published: 15/12/23