The next on-line Survey Planning Group session will be on Tuesday the 10th of March 2026, 10:00 – 11:00. In this session, we will be looking at the results of the STAR Survey, to see what customers are saying about ateb services. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These […]

We’ve now published our ateb Retrofit tender on Sell2Wales, offering a range of opportunities for organisations looking to work in partnership with ateb Group to deliver high-quality retrofit and planned works across West Wales. N.b Closing date: 6th March 2026 We have 7 Lots available: Planned Electrical Planned Mechanical Retrofit Electrical Retrofit Mechanical Fabric Whole […]

As part of our ongoing GDPR review, ateb is taking steps to ensure the information we hold about our customers is used correctly and in line with data protection regulations. Over the years, we’ve added helpful flags to our systems to make sure our teams are aware of important information when visiting our customers’ homes. […]

UPDATE: This survey is now closed YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING TO ATEB We received information from over 1000 of our customers. A full report showing the results of this survey will be available on our website in March 2026, on the Getting Involved page. We will contact the winner of the prize draw […]

We’re delighted to invite you to our Wales REACH Exhibition, taking place at the Torch Theatre in Milford Haven from Tuesday 10th February to Saturday 14th February. Over the past year, our customers have taken part in the Wales REACH project, exploring local history, creativity, and connection across Pembrokeshire. Together, they’ve created a wonderful collection […]

As the current phase of the 3 year Wales REACH project comes to an end, we’re taking a moment to celebrate the creativity, confidence and connection it has brought to our customers at Kensington Court and our wider community. What is Wales REACH? Wales REACH (Residents Engaging with Arts, Culture and Heritage) is a national […]

Every year, we review our rents and service charges to make sure we can continue to deliver good-quality, value-for-money services for our customers. Letters explaining your rent and service charges for the year ahead will be sent out in the week commencing Monday 26th January 2026 and should arrive with you by the end of […]

ateb are holding a Customer Discussion Session in your area. The aim of the session is to discuss trending customer issues that affect many, such as things going on in your street, block of flats or across ateb (It’s not a situation where we can deal with individual problems) & to provide you with ateb news. In a relaxed […]

We’ve launched a brand-new webpage dedicated to Shared Spaces, making it easier than ever for customers to understand how the shared environments are maintained, serviced, and used. Shared spaces play an important role in everyday life on our sites. From communal lounges, gardens to corridors, and communal facilities, these areas help shape a positive experience […]

Thousands of usable devices are thrown away every year, while many people are still unable to access the digital world. Through the National Device Bank, ateb is helping to close that gap. Created by the Good Things Foundation, the National Device Bank rehomes donated devices that would otherwise end up in landfill. Each device is […]