We are thrilled to announce that our Retrofit and Planned Maintenance Team led by Rachel Howard has received an award for Engaging Customers in Environmental Initiatives/Projects for ateb’s Optimised Retrofit Project (ORP) at this year’s TPAS Cymru Good Practice Awards.   This remarkable project, which will span three years, aims to enhance energy efficiency and support […]

On the Plas Peregrine, Stryd Shearwater & Pen Puffin estate Wednesday 24th July 12pm – 3pm ALL CHILDREN UNDER 14 MUST BE ACCOMPANIED BY AN ADULT Organised by ateb with support from your community members Join your neighbors & ateb to enjoy tasty food by The Bearded Chefs & take the opportunity to chat with […]

The next Customer Forum will be on Thursday the 25th of July 2023, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

Last month, Plas Hyfryd in Narberth played host to our latest Equality, Diversity and Inclusion (ED&I) meeting, a vibrant and insightful event dedicated to celebrating and enhancing our support for the LGBTQ community during Pride Month. The meeting was a resounding success, filled with engaging discussions, inspiring talks, and a collective commitment to fostering a […]

The next on-line Survey Planning Group session will be on Tuesday the 11th of June 2024, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning Sessions & get your […]

ateb’s digital support roadshow returns for 2024 bringing our Community Welfare Coordinator Andrew and Dot.e to your doorstep. Do you need help with: Universal Credit / migration applications Setting up your My ateb Account Registration for Learn My Way digital training programme General digital device support Loaning a digital device (and some tips on how […]

Join us for lunch and to hear what ateb has achieved and the challenges faced since we last met at the Annual Gatherings in May 2023. We will also be looking at: the new Welsh Housing Quality Standards and what they mean for you and your home. how ateb delivers a programme of works to make […]

Get your voice heard here…. Purpose of this Survey: We are looking into our customers’ use of My ateb Account, and would love to hear your views, in order for us to improve the account. My ateb Account is about you – it’s your personal records & your individual requests all in one easy place […]

We have experienced technical issues with the collection of direct debits and any that were due for collection between Friday 29th March and Friday 5th April 2024 have not been collected. These will now be collected from Wednesday 10th April 2024, up to Monday 15th April 2024. If you have any concerns or questions please get in […]

In March we invited Mid and West Wales Fire and Rescue Service to Kensington Court in Milford Haven, to view the improvements we’ve been making with our contractors Fire Immunity. The new modifications were described as exemplary in a recent inspection by the Fire Service and aim to make Kensington Court safer for our communities […]