With upwards of 305 survey responses, e2i can now share the contribution you made towards our questionnaire, Practical Support Expectations, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated 22/09/21

We are proud to announce that in conjunction with the Welsh Heart Charity, we have installed 5 more automatic defibrillators at our Independent Living schemes in DeClare Court and Hanover Court, Haverfordwest; Kensington Court and Hanover Court, Milford Haven; and Williams Court in Narberth. The defibrillators will be available for our customers and the local […]

Tai Pawb is delighted to announce the return of their annual conference – hosted online – Tuesday 5th and Wednesday 6th October 2021. THIS IS THE TIME will play host to an exciting range of high profile and expert speakers with a wealth of lived and professional experience. Like previous conferences, it will be inspirational, […]

The next Customer Forum will be on Thursday the 28th of October 2021, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect […]

The next on-line Survey Planning Group session will be on Tuesday the 12th of October 2021, 10:00 – 11:00. We will look at the results of the Customer Engagement Review survey and we’ll set up the next survey, the Star Survey, which will run throughout November & December. We will also be pulling the £100 prize draw live at this […]

ateb has recently reached 3,000 homes and we have ambitious development and growth plans over the next 5 years.  Structurally we have remained unchanged for several years and we have recognised that investment must be made in key areas, including our Asset Management, Maintenance and Compliance services, to ensure we deliver the required levels of […]

29 new homes built using recycled gift aid from Mill Bay Homes 3 year plan to increase our development programme 112 new homes completed in FY 20/21 It wasn’t quite the party we thought we would have in March, when we handed over our 3000th home to a new ateb customer. Since 1981 ateb has […]

We are delighted to have been shortlisted for two awards at the ASCP Safety & Compliance Awards 2021. Linzi Laugharne, Maintenance and Compliance Coordinator has been nominated for a ‘Rising Star Award’ which recognises team members for their hard work and dedication. The ASCP website describes it as “looking to reward a special individual who is making a […]

Important Update! In April 2020, at the start of the Covid-19 pandemic, the government added an extra £20 per week to Universal Credit payments, known as the UC Uplift. This uplift meant an extra £86.67 in the pockets of nearly 600 UC ateb customers every month. This number has grown throughout the pandemic to over 900, a 55% increase and now […]

327 customers given specialist advice and support 1398 adaptations made to customers homes Helping older people live independently in warm, safe, accessible homes It was the elderly and more vulnerable that have been of key concern during the Covid-19 pandemic. Our subsidiary West Wales Care & Repair (WWCR) work with this section of our community […]