All social landlords in Wales (Housing Associations and Local Authorities) are required to undertake a standardised tenant satisfaction survey at least every 2 years. ateb carried out the survey between November 2021 and February 2022, sending the survey to all customers where we had email contact details for them. Many of the ateb team also […]

This is a community event free and open to all. All children under 16 must be accompanied by an adult. ateb are providing this event to give customers a chance to get to know each other and to use the facilities advertised with the overall aim of improving our communities. Food & drink will be […]

Yes – it’s back: The Big Customer Event! Split across 3 separate venues, you will now be able to enjoy all the original elements at one of these smaller events: A fantastic meal & other refreshments Reflection – where senior staff members will guide you through the past year at ateb Strategic Planning – where […]

We are delighted to have been shortlisted for three awards at the ASCP Safety & Compliance Awards 2022.   Electrical Contractor of the Year Award  Heating Contractor of the Year Award  Both categories recognise contractors / teams who have provided exceptional support and demonstrated outstanding professionalism, innovation and service contribution.  Customer Service Excellence Award  This category […]

The next Customer Forum will be on Thursday the 30th of June 2022, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

Here it is! Our 2022 Gardening Competition Classes 1              Best Young Person’s Garden (Under 16 years old) 2              Best Eco-friendly / Wildlife Garden (Is your garden helping the environment in some way? EG use of water butts / bee or butterfly friendly / wormery / pollinators) 3              Most Improved Garden (You’ll need to show ‘before’ […]

Yes – it’s back: The Big Customer Event! Split across 3 separate venues, you will now be able to enjoy all the original elements at one of these smaller events: A fantastic meal & other refreshments Reflection – where senior staff members will guide you through the past year at ateb Strategic Planning – where […]

The Renting Homes Act is the biggest change to housing law in Wales for decades. From 1st December 2022 the Renting Homes (Wales) Act 2016 will change the way all landlords in Wales rent their properties – including ateb. It will improve how we rent, manage, and live in rented homes in Wales. Download the […]

Rent to Own allowed you to rent your home and receive 25% of the rent paid over the duration of the tenancy and 50% of the increase in the property value (if any) during the period you have rented the property to use as a deposit towards purchasing the property. Jane and Paul joined the […]

This is a community event free and open to all. All children under 16 must be accompanied by an adult. ateb are providing this event to give customers a chance to get to know each other and to use the facilities advertised with the overall aim of improving our communities. Food & drink will be […]