As part of the rent policy settlement for 2020/21 to 2024/25, all social landlords in Wales (Housing Associations and Local Authorities) agreed to carry out a standardised tenant satisfaction survey. The results are then given to Welsh Government for publication on a central website to help tenants scrutinise and compare landlord performance. ateb carried out […]

Monday to Friday: 13th – 17th June 2022 “Energy bills, climate change and sustainable communities are 3 big issues facing all of us. Housing sector has a huge role to play to create better homes and communities.  TPAS Cymru is hosting its second NetZero week from the 13th-17th June. This is a dedicated opportunity to explore the […]

The next on-line Survey Planning Group session will be on Tuesday the 13th of September 2022, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning sessions & get your voice […]

We are pleased to announce that ateb have signed the Tai Pawb Deeds Not Words pledge to end racial inequality in housing. Tai Pawb works to advance equality and social justice in housing in Wales and have been working with the housing sector to tackle race inequality.  The pledge consists of a number of actions […]

We are proud to announce that in conjunction with Save a Life Cymru, we are installing 4 new automatic defibrillators in our Independent Living sites. They will cover: Acorn Heights, Tenby Hanover Court, Tenby Paterchurch, Pembroke Dock Marychurch, Haverfordwest. Our electricians have been hard at work installing the cabinets and once checked for leaks / […]

Here it is! Our 2022 Gardening Competition Classes Best Young Person’s Garden (Under 16 years old) Best Eco-friendly / Wildlife Garden (Is your garden helping the environment in some way? EG use of water butts / bee or butterfly friendly / wormery / pollinators) Most Improved Garden (You’ll need to show ‘before’ photos to enter […]

A £150 payment from Pembrokeshire County Council (PCC) should be landing in your accounts soon as they distribute Cost of Living Support Scheme payments to people who pay their Council Tax by Direct Debit.   If you don’t pay by Direct Debit, keep a look out for a letter from PCC with details on how […]

All social landlords in Wales (Housing Associations and Local Authorities) are required to undertake a standardised tenant satisfaction survey at least every 2 years. ateb carried out the survey between November 2021 and February 2022, sending the survey to all customers where we had email contact details for them. Many of the ateb team also […]

This is a community event free and open to all. All children under 16 must be accompanied by an adult. ateb are providing this event to give customers a chance to get to know each other and to use the facilities advertised with the overall aim of improving our communities. Food & drink will be […]

Yes – it’s back: The Big Customer Event! Split across 3 separate venues, you will now be able to enjoy all the original elements at one of these smaller events: A fantastic meal & other refreshments Reflection – where senior staff members will guide you through the past year at ateb Strategic Planning – where […]