Applications are now open for the Winter Fuel Support Scheme. If you receive one of the benefits below, you could be entitled to receive a one-off £200 cash payment (you don’t have to pay it back) from Pembrokeshire County Council, to go towards paying winter fuel bills. Income Support Income Based Job Seekers Allowance Employment […]

YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING WITH ATEB We received information from 361 of our customers. We will contact the winner of the prize draw during the week of 12/09/22. Are your rent & service charges value for money? Every year, we need to find out from you whether you feel that the service charge […]

We are holding a Cost of Living Conference for ateb customers at the Torch Theatre later this month. The rising costs of living, particularly the increase in energy and other living costs is impacting on us all. We would like to hear from you about how we can best provide services to you whilst keeping […]

The next Customer Forum will be on Thursday the 24th of November 2022, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

It’s come to light that those who bid for properties at Isambard Gardens, Neyland may have been sent an incomplete letter or may not have received the enclosed Urban Connection Evidence Form. The deadline for submitting evidence and returning the form is next Friday 30th September at 4pm. To download a copy of the letter […]

The deadline to apply for the £150 cost of living payment is just two weeks away and we would encourage everyone to check if they are eligible and apply. Customers must be in a property banded A to D or in receipt of a means tested council tax reduction as at 15th February 2022. Further […]

ateb Group services will be closed on Monday 19th September, following the Government announcement that the day of the Queens funeral will be a national bank holiday. We will be providing an emergency repairs only service to ateb customers on this day. Please remember that our out of hours emergency repairs service will only deal […]

The Welsh Government is looking to consult with a wide range of residents (both tenants and leaseholders) to support policy development on proposals for Safer Buildings in Wales Safer Buildings in Wales: A consultation (gov.wales) The proposals seek to empower residents by strengthening their voice on building safety matters, provide opportunity to engage with their landlord and ensure […]

IT’S RESULTS TIME! Due to what came out of the Star Survey of winter 2021/22, the Survey Planning Group, made up of varying staff & customers, saw the need to delve deeper into the way we communicate with our customers. So in April & May of this year, we asked customers some deeper, searching questions […]

The next on-line Survey Planning Group session will be on Tuesday the 13th of September 2022, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning sessions & get your voice […]