The next on-line Survey Planning Group session will be on Wednesday the 14th of April 2021, 10:00 – 11:00. We will look at the results of the Practical Support Expectations survey and we’ll set up the next survey, Individual Experience, which will run throughout May & June. We will also be pulling the £100 prize […]

The next Customer Forum will be on Thursday the 25th of February 2021, at 10:00 and will last for about 1.5 hours.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so that we can […]

We are proud to announce in conjunction with the Welsh Heart Charity, we have installed a new automatic defibrillator at our Supported Living complex in Pembroke. This defibrillator will be available for the local community as well as customers living in our homes. Pete Cleary our Facilities Coordinator said: “Fitting defibrillators to all ateb’s supported […]

Throughout February, ateb will be asking you to put forward your opinions on what type of practical help you need to live more independently. This is your chance to tell us how you feel. Please see our Launch for more detail There is also the opportunity for you to enter our £100 gift vouchers prize […]

Every year, we need to find out from you whether you feel that the rent we charge is value for money … Is your rent value for money? Published: 07/01/2021

Do you live in an ateb property?  Are you living alone?  Do you have mobility issues, a medical condition or an impairment that could make you vulnerable or at high risk of falls?  If you answer ‘YES’ to any of the above, then why not have a Community Alarm installed? What is the Service?  Our […]

We continue to put our customers at the heart of what we do, however we will have to do things a little differently following the new lockdown announced on Saturday 19th December. Please see below changes to the delivery of our services which are in line with current Welsh Government guidance. As Welsh Government guidance […]

As we get closer to the Christmas holidays and the end of 2020, we will inevitably reflect on how the pandemic has impacted our way of life. From March onwards our customers, teams and partners have all had to adjust to life in the shadow of Covid-19 which meant a lot of compromise and changes […]

We are excited to announce that two of our homes on the new development at Sandyke Road, Broad Haven are now available on the Choice Homes. A promise was given to the local community that when these new homes are first let, priority would be given to people who need a home from within the […]

Our Teams and Contact Centre will be unavailable from 12 noon on Thursday 24th December to 9.30am on Monday 4th January 2021. During this time our phonelines will be switched to an out of hours service provider who will deal with emergencies only. Please check out what an emergency is here. When our phonelines open […]