ateb was launched 3 years ago with a vision to achieve more for the customers and communities it served. Over those 3 years we have made some positive steps to delivering on that statement from investing in millions of pounds home improvements, building new homes, investing in the teams that deliver our services and the […]

Every year we review the cost of rent and service charges to our customers, making sure to follow Welsh Government guidance and taking affordability into consideration. We know the last 12 months have been particularly difficult for many and we recognise the impact of Covid-19 on our customers and have committed to keeping rent costs […]

Throughout February & March, ateb will be asking you to put forward your opinions on what type of practical help you need to live more independently. This is your chance to tell us how you feel. To take part, please click here There is also the opportunity for you to enter our £100 gift vouchers prize […]

ateb have launched Ask ateb, a monthly online show answering the questions that matter to you. Each month our hosts Tom and Ali are joined by different members of an ateb team, and we ask them questions submitted by customers through Facebook or email. February features Karen, one of our Area Officer’s that specializes in […]

Did you know that as a customer of ateb you are automatically a member of TPAS Cymru (Tenant Participation Advisory Service) & are eligible to attend many TPAS events!  The events are currently online, due to COVID restrictions.  They provide customers with a fantastic opportunity to explore, share & talk about tenant & landlord topics.  […]

The next on-line Survey Planning Group session will be on Wednesday the 14th of April 2021, 10:00 – 11:00. We will look at the results of the Practical Support Expectations survey and we’ll set up the next survey, Individual Experience, which will run throughout May & June. We will also be pulling the £100 prize […]

The next Customer Forum will be on Thursday the 25th of February 2021, at 10:00 and will last for about 1.5 hours.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so that we can […]

We are proud to announce in conjunction with the Welsh Heart Charity, we have installed a new automatic defibrillator at our Supported Living complex in Pembroke. This defibrillator will be available for the local community as well as customers living in our homes. Pete Cleary our Facilities Coordinator said: “Fitting defibrillators to all ateb’s supported […]

Throughout February, ateb will be asking you to put forward your opinions on what type of practical help you need to live more independently. This is your chance to tell us how you feel. Please see our Launch for more detail There is also the opportunity for you to enter our £100 gift vouchers prize […]

Every year, we need to find out from you whether you feel that the rent we charge is value for money … Is your rent value for money? Published: 07/01/2021