Latest Update 09/08/2021 Our repairs service is operating as normal. There may be some delay as we clear the back log of previous non-urgent requests delayed due to COVID-19   Latest Update 05/07/2021 We have restarted non-urgent repairs. There may be some delay in completing these as we will still be prioritising emergencies and safety […]

We have been busy updating our website to ensure as much content as possible is available in both Welsh and English.   It has been a huge piece of work and we would like to thank Sian and Heledd at Cyfiaith who undertook the translation work for us and the team at Bright Collie, particularly Rebecca, […]

Customers from our sheltered and extra care schemes received a pleasant surprise this week, when Scheme Managers, Scheme Coordinators and volunteers from the ateb Welfare Team delivered 246 boxes full of edible treats. We always put our customers at the heart of what we do, but we have had to do it differently during lockdown.  […]

E2i are now able to start up our customer group sessions again, this time online, through a platform called Teams.  ateb will help you to connect with us through Teams, please just ask, even if you don’t have equipment.   The next Co-ordination Group session will be on Tuesday the 15th of September at 10:00 & will last about an hour.   For the first […]

E2i can now share the contribution you made towards ateb’s 2-year Recovery Plan, helping us to focus on priorities, with your views at the heart of that decision making. A 2-question survey was run for 10 days in mid July, asking you, as we came away from COVID, what did you see as priority improvement […]

We are really pleased to welcome two new members to the ateb team, click here to find out more!

We want you to enjoy your play but want you to stay safe too! Please make sure you follow Welsh Government guidance at all times, click here for more information. Remember to:  Keep your distance from others, staying 2 metres apart at all times, wash your hands regularly or use hand sanitizer. Also, wipe down […]

E2i are thrilled to be able to announce the winners of ateb’s 2020 Gardening Competition.  All marks are out of 40.  There were four judges, all of whom are ateb staff members: Ania Eva, Christine Whelton, Julie Edwards & Ruth Preece.  We’ve seen some fantastic recycling, up-cycling and innovation and we are really pleased & proud of how you really did make use of […]

The impact of the Coivd-19 crisis continues to be felt across our customers, team, and partners and we need to prepare for how we deliver our services for the foreseeable future. ateb is fully committed to doing everything we can within the regulations and safety advice from Welsh Government, Public Health Wales, and other Health […]

With hundreds of ‘vulnerable’ customers on our list, and heading into week 11 of lockdown, the Welfare Team are in full flight. Receiving help from ateb staff across the company, including Property Services, the Maintenance Team, the Money Solutions Team, Customer Services & Communications as examples, we regularly call customers with a range of issues […]