This explains the conduct you can expect when we send someone to carry out work at your home. Appointments We are currently only responding to emergency jobs, essential works, and safety checks and we will send someone as soon as we can. Coronavirus All our staff and contractors have been provided with guidance on how […]

Following on from the Housing Minister’s letter to all social housing tenants in Wales, click here to read it, ateb sets out how it will do everything it can to help our customers with tenancy and community management information during this difficult time. Please click here to find out more.

You can prevent problems happening with your neighbour by following some simple advice… Be a good neighbour. Be considerate when at home playing music or listening to the TV by keeping the noise down. When entertaining friends or family, especially late in the evening, remember your neighbours may be sleeping. When doing DIY jobs do […]

Think twice before burning. Please, recycle or dispose of your rubbish responsibly – don’t burn any rubbish at home. It can be unsafe, it causes pollution and it may be illegal. Some top tips for you below… 1. If you have too much waste, or it’s too big for your bin, please click the link […]

Following on from the Housing Minister’s letter to all social housing tenants in Wales, click here to read it, ateb sets out how it will do everything it can to help our customers with emergency repairs and our important compliance information during this difficult time. Please click here to find out more.

Following on from the Housing Minister’s letter to all social housing tenants in Wales, click here to read it, ateb sets out how it will do everything it can to support our customer’s wellbeing during this difficult time. Click here to find out more.

Following on from the Housing Minister’s letter to all social housing tenants in Wales, click here to read it, ateb sets out how it will do everything it can to help our customers get the financial support they need during this difficult time. Please click here to find out more.        

The coronavirus pandemic is having an impact on all our lives, and is an anxious time for many of our customers. We at ateb are fully committed to the following principles: Keep customers safe and secure in their home. Help customers get the financial support they need. Support customers and find solutions if they are […]

If you are on Universal Credit you will have received a new ‘to do’ on your Universal Credit account added by the Job Centre today (Monday 6th April). It is called ‘Report any changes to your housing costs’ and needs to be completed as soon as possible to make sure you get the correct amount […]

As a landlord, ateb has a legal duty to repair and maintain gas pipework, flues, and appliances in a safe condition, to ensure an annual gas safety check on each appliance and flue, and to keep a record of each safety check. These requirements have not stopped as a result of COVID-19. We have been […]