In Wales, all social landlords, including Housing Associations and Local Authorities, conduct a standardised tenant satisfaction survey, this is known as the STAR survey. The results are published on the Welsh Government’s website, allowing tenants to scrutinise and compare different landlord performance. We carried out our tenant satisfaction survey from November 2023 to February 2024. […]

Our annual garden competition is open and entries are already being judged. Today Ali and Tom visited gardens in St Davids and Solva and we hope you agree, they were beautiful! With a variety of classes to enter, there is something for everyone. We are giving away over £800 worth of prizes, with a prize […]

Get your voice heard here & take part in our £100 prize draw Over the next couple of months we are gathering opinions from you about how you feel about our Reactive Repairs service. By completing this survey, you will help us to see if we are meeting your needs. If the survey shows that […]

We are thrilled to share that we have successfully completed our first optimised retrofit programme in Kilgetty, Pembrokeshire. Over 80 residents in our Park Avenue development have seen significant improvements in the sustainability of their homes, thanks to our dedicated efforts. This milestone marks the beginning of a three-year programme funded by the Welsh Government’s […]

We are thrilled to announce that our Retrofit and Planned Maintenance Team led by Rachel Howard has received an award for Engaging Customers in Environmental Initiatives/Projects for ateb’s Optimised Retrofit Project (ORP) at this year’s TPAS Cymru Good Practice Awards.   This remarkable project, which will span three years, aims to enhance energy efficiency and support […]

On the Plas Peregrine, Stryd Shearwater & Pen Puffin estate Wednesday 24th July 12pm – 3pm ALL CHILDREN UNDER 14 MUST BE ACCOMPANIED BY AN ADULT Organised by ateb with support from your community members Join your neighbors & ateb to enjoy tasty food by The Bearded Chefs & take the opportunity to chat with […]

The next Customer Forum will be on Thursday the 25th of July 2023, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

Last month, Plas Hyfryd in Narberth played host to our latest Equality, Diversity and Inclusion (ED&I) meeting, a vibrant and insightful event dedicated to celebrating and enhancing our support for the LGBTQ community during Pride Month. The meeting was a resounding success, filled with engaging discussions, inspiring talks, and a collective commitment to fostering a […]

The next on-line Survey Planning Group session will be on Tuesday the 11th of June 2024, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning Sessions & get your […]

ateb’s digital support roadshow returns for 2024 bringing our Community Welfare Coordinator Andrew and Dot.e to your doorstep. Do you need help with: Universal Credit / migration applications Setting up your My ateb Account Registration for Learn My Way digital training programme General digital device support Loaning a digital device (and some tips on how […]