Contact Centre opening times

Our Teams and Contact Centre will be unavailable from 12 noon on Thursday 24th December to 9.30am on Monday 4th January 2021.

During this time our phonelines will be switched to an out of hours service provider who will deal with emergencies only. Please check out what an emergency is here.

When our phonelines open at 9.30am on Monday 4th January we are likely to be very busy, so please bear with us.

We apologise for any inconvenience caused and hope that you have a lovely Christmas and New Year.

Please be aware that our ‘walk in’ offices are closed to the end of March 2021 and these opening times refer to our Contact Centre and Teams.

Merry Christmas and a Happy New Year.

Published: 04/12/2020