Equality, Diversity and Inclusion (ED&I) is part of our DNA #AccessAllAreas. We know that to achieve our strategic aims of, improving our customer services, serving more people and increasing our business effectiveness we must be inclusive in everything we do.

Our Board have now approved our ED&I Delivery Plan which sets out how we plan to improve our approach to equality, diversity and inclusion and sets out the actions we will take to deliver improvements.

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Mark Lewis – Executive Director for Customer commented “We have listened to our customers, people, and partners voices in developing this plan and we are accountable to them in our delivery.  We are now looking forward to engaging with key stakeholders locally and nationally to support the delivery of the commitments we have made to deliver our plan”.

To join our Equality, Diversity and Inclusion Action Group please email [email protected] or give us a call on 0800 854 568.