Archives

How soon after being offered the job can I start?

Once you have received your confirmed offer you will need to liaise with your current employer and agree a leaving date. Once you know this date, contact us and we can agree a date for your to join us.

Can I hand my notice in when you offer me the job?

We advise that you don’t hand your notice in until we have sent you a confirmed offer of employment. We will initially send you a provisional offer of employment. What this means it that we would like you to join us but we need to undertake some checks/clearances before you do. These will include satisfactory […]

Will I hear from you if I’ve been unsuccessful?

At ateb we will always contact you to advise you of the outcome of your application or interview. We want to help you become successful in your future job search, so please let us know if you would like feedback on your application of interview.

Have you arranged home contents insurance yet?

ateb insures the building where you live but not the contents of your home. Home Contents Insurance  Why do I need it? If you are a customer who rents, then we may not cover your contents as part of the occupation contract. It’s a good idea to consider what a home contents insurance policy […]

I’d like withdraw from my joint occupation contract. How do I do this?

If you are a joint contract-holder under a ‘secure occupation contract’ you can withdraw from the contract by giving ateb at least 1 month written notice, as landlord, written notice. This is called a “withdrawal notice”. The “withdrawal notice”  must specify the date you intend to withdraw your name from the joint contract. This is […]

Can I make improvements or alterations to my home?

You may make alterations and improvements to your home but only after written permission is obtained from ateb as your landlord. Alterations and improvements may include new kitchens/bathrooms/electric charging points/erection of sheds/fencing/garden works etc.  To submit a request, please fill in our Request to carry out work / home improvements

Am I allowed to have a pet?

All customers with communal entrances or exits to their home must not keep a pet without written permission from ateb. The following restrictions apply: Horses or livestock are not permitted in any property. Dogs deemed as dangerous under the Dangerous Dogs Act will not be permitted.  You must ensure all animals living or visiting your home are kept […]

The benefit cap

There is a limit on the total amount of benefits that the people in your household can get from a range of benefits including: Housing benefit. Jobseekers allowance. Employment support allowance (unless you get the support component). Child benefit. Child tax credit. Carer’s allowance. If the total comes to more than the maximum amount allowed […]