How do I apply for home contents insurance?

For immediate cover ring My Home Contents Insurance on 0345 450 7288. For more information visit: www.thistlemyhome.co.uk

ateb insures the building where you live but not the contents of your home. Home Contents Insurance Why do I need it? If you are a customer who rents, then we may not cover your contents as part of the occupation contract. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one. Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen. To help you decide whether home contents insurance is right for you, ateb have teamed up with Thistle Tenant Risks, and Great Lakes Insurance UK Ltd who provide the My Home Contents Insurance Scheme, a Tenants Contents Insurance policy designed for tenants living in social housing. The My Home Contents Insurance Scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments. How do I get further information?

• Contact us for an application pack [email protected]
• Call Thistle Tenant Risks on 0345 450 7288
• Alternatively, please visit the thistlemyhome.co.uk for more information or to request a call back

Limits and exclusions apply. A copy of the policy wording is available on request. The National Housing Federation and Community Housing Cymru working in partnership with Thistle Insurance Services Ltd.  Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419.  Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW.  Thistle Insurance Services Ltd is part of the PIB Group. Our Data Protection Privacy Policy is online at https://www.thistleinsurance.co.uk/Privacy-Policy It is important to protect your belongings and your Landlord suggests that you look for providers who are regulated by the Financial Conduct Authority (FCA). Thistle Insurance Services are a company that specialises in social housing contents insurance, however there are also other providers that can be found on comparison websites like Money Supermarket or Compare the Market.  

If you are a joint contract-holder under a ‘secure occupation contract’ you can withdraw from the contract by giving ateb at least 1 month written notice, as landlord, written notice. This is called a “withdrawal notice”. The “withdrawal notice”  must specify the date you intend to withdraw your name from the joint contract. This is called the “withdrawal date”. As a joint contract-holder you must give the same “written warning” to the other joint contract-holders at the same time you notify ateb as landlord. You will no longer be a joint contract-holder on the "withdraw" date you have given. Please note, you are still responsible for your contractual obligations up until the withdrawal date e.g. paying your rent in full. SaveSaveSaveSave

We require at least 4 weeks notice from all contract holders if they wish to leave their home. You can complete our  Termination of Occupation Contract Request Form here. For any further information or help contact [email protected]  

You may make alterations and improvements to your home but only after written permission is obtained from ateb as your landlord. Alterations and improvements may include new kitchens/bathrooms/electric charging points/erection of sheds/fencing/garden works etc.  To submit a request, please fill in our Request to carry out work / home improvements

All customers with communal entrances or exits to their home must not keep a pet without written permission from ateb. The following restrictions apply: Horses or livestock are not permitted in any property. Dogs deemed as dangerous under the Dangerous Dogs Act will not be permitted.  You must ensure all animals living or visiting your home are kept under control and do not cause a nuisance to others. We encourage responsible pet ownership and do not tolerate animal cruelty or neglect.  To submit a request, please fill in our Request to keep a pet in your home