The coronavirus pandemic is having an impact on all our lives, and is an anxious time for many of our customers.

We at ateb are fully committed to the following principles:

• Keep customers safe and secure in their home.
• Help customers get the financial support they need.
• Support customers and find solutions if they are having difficulty paying their rent.
• Do everything they can to support customers wellbeing.

We will be publishing further information in the coming days on how we intend to do this.

Please click the link below to see a letter that Julie James AC/AM Minister for Housing & Local Government has written to all social housing tenants in Wales detailing the action the Welsh Government is taking to make sure help and support is available to tenants when they need it.

Please click here to read the document in Welsh

Please click here to read the document in English